Tenants

 

WELCOME.   You can now access your Tenant Portal.  You will be able to see current balances due, pay rent online and submit work orders. If you would like to access the portal, please call the office with a valid email so we can send you an activation link.

Tenant Portal

It's recommended that you bookmark the login page so you can easily access the portal every month.

Maintenance 
 

If you have any maintenance issues we have a maintenance specific email and our team is ready to answer any of your questions. 
 

You can call the office at 614-299-9067, or go online to your Portal and create a work order (please be brief), or email us at:

Maintenance

If you email us directly please put your address, name & best phone number to reach you. If you use the Portal it will automatically have your information, email will not.

 

If you have an emergency (Flood, Fire, No Electricity or Heat, Life or Death Situation) please call the office IMMEDIATELY and/or call 911 if needed.  If we don't answer, leave us a message & follow all the instructions for emergency calls.

 

Moving?

 

We require a written 60 day notice to vacate the property. The notice must be submitted to the office by the first day of the month before the month you wish to move out ( ie. your lease is up on May 30th, WE MUST RECEIVE IT IN THE OFFICE no later than April 1st). 
 

Notices received after the first will not be accepted for move out by the end of the following month. You will still owe for another month and/ or have to wait until the end of the next month and you must pay the month-to-month rate for the last month.  All of our leases end on the last day of the month and we DO NOT prorate the final month's rent. 

You can mail us a certified letter, email (with reply from us) or come in person to give your notice to vacate.


Please use the following form:

Notice to Vacate